Salary: 40 000 - 50 000
Industry: B2B SaaS
Contract: full time
LOCATION: London, 3 days Office| 2 WFH
Information on the company
Finding suitable sales prospects is hard, really hard. Too often, sales teams lose valuable time chasing and disqualifying leads that were never relevant in the first place. This leads to frustrated sales teams, wasted effort, unnecessary cost and businesses growing more slowly.
A more effective approach is to identify potential customers systematically, using clear qualification criteria from the outset. By building a tailored dataset aligned to a company’s specific requirements, only relevant accounts are surfaced and enriched with meaningful, decision-ready information. With a clearly mapped market, teams can better prioritise outreach, allocate leads intelligently, and tailor messaging to what prospects actually care about. Leading to high performing motivated teams and growing businesses.
Our client is GTM passionate, data led and a team of exceptionally high performers. Being led by serial successful B2B SAAS entrepreneurs and having recently raised their Series A they are ready to supercharge their growth
ABOUT THE ROLE…
You will…
help build the operational foundations of a fast-growing tech startup and enable the next phase of growth as the team is set to triple in the next 12 months.
be hands-on, high-impact, across People, Finance, Legal and special projects, combining day-to-day execution with building scalable systems and processes.
Senior individual contributor with broad scope and high visibility, partnering closely with the Head of Operations and leadership to scale the business.
KEY RESPONSIBILITIES
People Operations & Employee Experience
Execute core people operations (onboarding/offboarding, payroll, HRIS, contracts) and partner with the Head of Ops to shape and scale processes as the company grows
Ensure a high-quality, consistent employee experience by identifying gaps and improving workflows
Lead the delivery of key culture initiatives, including benefits, quarterly offsites, and team engagement, ensuring values are embedded day to day
Finance Operations
Execute and continuously improve AP/AR and core finance workflows, partnering with the Head of Ops on scalable processes
Support budget creation and tracking and manage day-to-day relationships with external accountants
Legal & Compliance
Support commercial teams by executing and improving legal processes (NDAs, T&Cs, contract coordination)
Partner cross-functionally on data protection, SOC 2, and ESG initiatives to ensure operational readiness
Company Operations
Act as a generalist operator, taking ownership of high-impact operational projects across the business
Be the point of contact for the office and ensure smooth day-to-day operations (the team is in a managed office, so this is light touch- watering plants, stocking snacks)
WHAT SUCCESS LOOKS LIKE
Foundational people and finance systems are designed, implemented and that can support a team 3× larger than today
The team and wider organisation are operationally enabled for the next phase of growth, with scalable processes, clear ownership, and minimal friction as headcount increases over the next 12 months
A trusted, autonomous operator who reliably drives execution end-to-end, spots issues early, and takes ownership of outcomes while partnering closely with the Head of Operations
Leaders and teams are unblocked and focused on their goals, confident that core operational workstreams are handled with rigour, judgement, and care
The ideal candidate…
2–5 years of experience in a hands-on role within operations, people operations, business operations, finance administration, legal operations (e.g. paralegal), or a similar function
AI first thinker
Experience may come from a specialist or generalist background; what matters most is strong execution and the ability to apply skills across new operational areas
Startup or fast-growing company experience is essential; experience in a tech startup is strongly preferred
Demonstrated comfort working in environments with limited structure, where you’ve helped build, improve, or scale processes rather than simply follow them
Experience working closely with founders, senior leaders, or a Head of Operations, with exposure to cross-functional collaboration and operational problem-solving
Why work here?
Previously successful B2B founders, scaled their first business to £100M ARR
Head of Operations is Ex Bumble, and has worked at 3 other high growth startups
Working in a fast paced high calibre B2B SaaS business
Collaborative, high performing, motivated, product-led environment
Quarterly offsites and annual party
Private healthcare, gym membership, team events
Interview process
Introductory video call with the hiring team: mutual intros and overview of the role, experience, motivation, and role alignment (1 hour)
Take-home task review interview: presentation and discussion of the approach (1 hour)
Team meet-and-greet: Office - informal conversation with future team-mates (30 mins)