Salary: 60 000 + equity + bonus
Industry: Marketing Tech
Contract: full time
LOCATION: London, Tottenham Court Road (office 3 days a week, 2 WFH)
COMPANY SIZE: 15 across USA and UK
Information on the company
Our client is a marketing automation platform that powers direct-mail flows for leading DTC and e-commerce brands, helping them engage customers who don’t open emails, respond to retargeting ads, or interact through SMS. Their system integrates with tools such as Shopify and Klaviyo, includes A/B-testing capabilities and reporting dashboards, and drives measurable incremental revenue.
They partner with some of the world’s most recognisable brands to convert traditionally hard-to-reach audiences into actionable opportunities. You’ll join the Customer Success team to support these brands as they adopt, test, and scale their direct-mail programs.
DAY TO DAY…
As a Growth Marketing Manager, you will collaborate closely with brand clients to uncover opportunities within the direct-mail channel, execute strategic tests, analyse performance, and scale winning initiatives. You’ll serve as the link between our platform, internal data/experimentation teams, and our customers - guiding them through testing, optimisation, and long-term direct-mail strategy.
Partner with top global brands to identify opportunities for direct-mail throughout their lifecycle and e-commerce funnel.
Design, launch, and monitor direct-mail experiments (e.g., win-back flows, loyalty programs, post-purchase journeys) in collaboration with internal teams and client stakeholders.
Use data to define segments, KPIs, incremental lift, and insight-driven recommendations for optimization.
Deliver actionable insights and strategic recommendations for both clients and internal product/engineering teams to influence future product direction.
Own campaign execution timelines, coordination, and communication with clients and cross-functional teams to ensure timely delivery and quality.
Maintain strong client relationships: communicate performance clearly, set expectations, gather feedback, and drive continuous improvement.
Build repeatable processes and templates for testing, optimization, and scaling direct-mail campaigns.
Monitor and report on campaign performance metrics (response rates, ROAS, incremental revenue) and work closely with analytics teams to feed learnings into product and overall strategy.
The ideal candidate…
Strong proficiency in data analysis and experimentation: comfortable with datasets, A/B testing, interpreting results, and developing strategic recommendations.
Solid understanding of the e-commerce ecosystem: funnel dynamics, acquisition, retention, lifecycle marketing, subscription models, etc.
Strong knowledge of lifecycle marketing: mapping customer journeys, identifying key touchpoints, optimising for repeat purchases and reducing churn.
Excellent interpersonal and communication skills: able to build rapport with brand clients, present results effectively, and influence decision-making.
Strong organisational abilities: able to manage end-to-end client campaigns, balance multiple projects, and maintain quality and accuracy.
Ownership mindset: proactive, accountable, and committed to driving improvement and outcomes.
Customer-first mentality with genuine investment in client and company success.
Entrepreneurial mindset and comfort working in a fast-moving environment.
WHY JOIN?
Work with world-class brands as they embrace an emerging, high-impact marketing channel.
A hands-on role where you’ll shape strategy, build experiments, analyse results, and scale programmes you design.
Influence the future of the direct-mail channel within an innovative company bridging digital and physical marketing.
Opportunities to work from vibrant global hubs: London, Miami, or New York.
Direct coaching from a Founder previously in product at Meta, in a culture where strong talent is recognised and valued.