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Information on the company
Our client is a rapidly expanding company which manages a growing number of co-living properties in London and Manchester. They specialise in providing luxury living for Professionals. They believe that there is a better way for young professionals to live. It is more than just a house share, it’s a lifestyle and an experience.
Due to growth, they have exciting opportunities for individuals to work directly with senior management and directors in their Canary Wharf office.
The candidate will have a chance to learn and grow in a dynamic, fast paced environment where they will work on new and existing projects and influence the decisions made at both a strategic and practical level.
Their team is rapidly growing in London & Manchester, yet they still embrace a start-up mentality. Their entrepreneurial spirit is just as strong as when they started.
Day-to-day activities will include…
You will be working directly with the two Co-Founders supporting them in the everyday aspect of running a property business. The candidate will have a chance to learn and grow in a dynamic, fast-paced environment where they will work on new and existing projects and influence the decisions made at both a strategic and practical level.
1. Administration & Financial Control
Management of invoice tagging into the accounts systems
Management of tenant administration (new, renewal, end of contract) paperwork
Management of new property administration paperwork
Late Rent Payments follow-ups
Rent increase/decrease
Manage energy usage (electricity, gas, water); ensuring tenants are informed of best practices
2. General Property Management
Managing rental properties queries; both tenant and property-related
Keeping up to date with legal requirements i.e.
Organise EPCs / floor plans
Organising photos/videos for new properties
Attend and Lead the weekly Property Management meeting
3. Marketing
Keep up to date with the marketing activities
Analyse and stay on top of current market conditions
4. Tenant Referencing/contracts
Drafting Contracts ensuring they contain all required information
Negotiating contract renewals alongside Accounts team
Deciding on tenants passing or failing referencing
Keep on top of contracts coming to an end, making sure marketing is ready if there is no renewal in place
5. Inventory management
Key management - take responsibility for distributing/retrieving/replacing
Organising replacement furniture
Organising locksmiths
6. Tenant management
Managing Tenants, their queries and dealing with any issues they may have
Oversee the Assistant Property Manager
Dealing with complaints, any emergencies and become a liaison between tenants and landlords
Ensure all communication with tenants/landlords is clear and documented
7. Maintenance
Inspect any reported maintenance issues and categorise accordingly (easy DIY or bigger issues)
Arrange & attend maintenance appointments
Ensure properties are maintained to a high standard
8. Tenant Check-out
Liaison with tenant regarding move out date
Inspecting the property for damages as the tenants moving day comes up
Consult with professionals for any repairs
Ensure the property is ready for the next tenant
9. Maintain Full Occupancy
Maintain a schedule for viewings and take responsibility for all administration regarding new tenant offers
The ideal candidate’s personality and qualifications…
Highly presentable, honest, reliable and personable
IT skills including word processing, database, spreadsheets and email
Excellent communication skills
Outstanding customer service skills
Good organisation and planning skills
Good attention to detail and accuracy skills
Very organised, you have a list for everything
Self-motivated proactive approach and ready to use initiative
Reliable and committed
Flexible, positive and professional attitude
Self-development orientation, to learn & develop your skills
Happy to roll up sleeves and get involved with any ad hoc tasks to support the founders and the business
Essential Knowledge and skills:
Must project a desirable image for the company.
Must be able to communicate effectively, both verbally and in writing.
Must be able to speak clearly and distinctly, using correct English.
What are the perks of working at this company?
Join us as we work to transform the house share experience for renters and build a GREAT company.
Personal development focus……we want you to grow and develop!
Regular one to one meetings to ensure you are accomplishing your goals
Unlimited progression opportunities ...you could be our next CEO!
Full support and training provided
Fun and exciting environment
Female founded company