Grad Operations Associate

Salary: £14.80 per hour + over time

Industry: B2B SaaS

Contract: CONTRACT

LOCATION: LONDON, OFFICE-BASED ALDGATE EAST

Information on the company

Care providers across the UK are facing a workforce crisis -- demand for care is rising year on year while finding and retaining carers remains their biggest challenge. Our client has built a B2B SaaS platform that supports hiring, onboarding, sponsorship, and compliance all in one place, reducing admin burden and stress for care homes and local government providers alike.

Founded following a deeply personal experience of navigating care for a loved one, this is an early-stage, investor-backed company with strong customer growth and a mission that genuinely matters. They have a strong senior team from who are ex-Deliveroo, Cabinet Office, McKinsey and Amazon.

ABOUT THE ROLE…

This is a hands-on contract role sitting close to senior leadership on a business-critical operational project. We are looking for someone sharp, highly organised, and ready to hit the ground running from day one. You'll be joining three other recent graduates who all come from a science, economics, and finance background.

  • Reviewing and validating documentation to ensure accuracy and compliance

  • Supporting immigration compliance processes and internal audit activity

  • Following established operational workflows and identifying opportunities to improve them

  • Flagging issues and escalating appropriately when needed

  • Working through a high-priority operational backlog at pace

  • Collaborating directly with senior leadership on time-sensitive business projects

IDEAL CANDIDATE

  • Highly organised with strong attention to detail

  • Smart, proactive, and quick to get up to speed

  • Comfortable working independently and managing your own workload

  • Confident using spreadsheets and online systems

  • At ease in a fast-paced, scale-up environment

  • Available to start immediately

WHY WORK HERE

  • A mission that actually matters -- supporting a company solving one of the UK's most pressing challenges

  • Working hand in hand with leadership from day one

  • Real influence in a company where customers genuinely need what they offer

  • Genuine potential for longer-term opportunities for standout candidates

Interview process

  • Stage 1: Video call with Commercial Director (30 mins)

  • Stage 2: Task

  • Stage 3: In-office interview with members of the sales team (60 mins)