Salary: 35 000 - 37 000
Location: 2 days a week in the office (Tues and Weds, Aldgate East) + 3 WFH
Industry: HealthTech, B2B SAAS
Number of employees: 15
Contract: full time, permanent
Information on the company
Our client is on a mission to fix the care crisis by revolutionising recruitment and retention. They provide technology to care provider companies so they can quickly, ethically and efficiently hire caring staff from across the world and stay compliant while they do it. They are growing exceptionally quickly and we are looking for exceptional people to help them help more carers find great roles and care provider companies find great people. The need is huge: the demand for care will double in the next 15 years
They are kind people who get things done. If you’re like this you will fit in well here.
Day-to-day activities will include…
Working into the Sales Lead within a new revenue stream for the business, you will be..
Supporting new care provider companies move from registering on the platform to hiring carers quickly and efficiently for their business (approx 20 new businesses per week). Understanding their needs as a business, sharing knowledge and offering platform demos, ensuring new businesses fully understand the platform’s value,
Process improvement - This is a new part to the business so the process doesn’t work brilliantly yet! You will be identifying gaps in both how they engage with care provider businesses, and how they interact with the tech platform, and work cross-functionally with sales, operations, tech & product to solve those problems. There is a KPI % on this process that needs improving!
Identifying upselling opportunities. Working closely with the care provider companies, you will identify additional areas where they could add more value and then proactively share those ideas within the business.
Promoting the company mission, communicating their unique value, and acting as an ambassador for relentless commitment to quality.
The ideal candidate…
You’re excited by the idea of joining a high-growth tech startup at an early stage. You will be curious about clients' problems and excellent at building and managing client relationships. You are..
A problem-solver with a logical mindset. You have a knack for spotting what’s not working in processes and product and love to work with others to fix it.
Clear communicator. There are a lot of Home Office requirements, employment and visa information that you need to learn and then explain to businesses. You can break things down and make it simple.
Passionate about managing client relationships- you may have a customer success or sales background. You listen well and ask great questions.
Organised. You will be working with 20+ small businesses per month all with different needs and levels of support so the CRM needs to be updated!
High-growth startup working experience would be beneficial.
Great things about working here…
Working on something that matters. They are building the future of care and changing lives every day
Friendly team of experts to work with
Working into an experienced early-stage startup operator
Scope for the role to grow and develop
Be part of a fast-growing tech start-up with huge potential for progression
25 days of annual leave plus bank holidays
Flexible and hybrid working environment
INTERVIEW PROCESS
Video discussion with TableCrowd Talent
30-minute video interview with the startup hiring manager
60-minute on-site interview with the startup hiring manager and the Founder, including job-related task assessments