Salary: 100 000 + 20 000 coms
Industry: B2B SAAS| Data | GtM
Contract: full time
LOCATION: London. Old Street, 3 days a week 2 WFH
COMPANY SIZE: 20
Information on the company
Many organisations rely heavily on sales teams to generate their own pipeline. The problem: identifying high-quality prospects is difficult, and reps often spend significant time ruling out leads that are not a fit. This creates inefficiencies, reduces selling time and places unnecessary strain on teams.
Our client provides a solution that allows organisations to identify and map their addressable market programmatically. Using each client’s specific qualification criteria, they build a tailored dataset of relevant accounts enriched with valuable insights. With a clearly defined target market, clients can prioritise outreach more effectively and deliver messaging that resonates with prospect needs.
If you’re curious, ambitious, and excited by solving real business problems with tech and want to work already proven, successful founders — then read on!
DAY TO DAY…
Reporting directly to the CRO, you will manage a small but expanding team and lead efforts across renewals, upsells and cross-sells. You will also take ownership of several high-value client relationships, ensuring long-term partnership success and measurable outcomes from the company’s programmes.
This role offers the autonomy to define team strategy, introduce operational improvements and spearhead initiatives that strengthen both commercial results and organisational effectiveness. As a senior member of the Commercial Leadership Team, you will be instrumental in guiding the company’s next stage of growth.
Revenue & Account Strategy
Own the strategy for renewals and expansion across all existing accounts.
Establish team goals, track performance and ensure revenue objectives are achieved.
Ensure account priorities align with wider organisational goals.
Team Leadership
Line-manage and mentor a team of two, with responsibility for performance and professional development.
Support hiring, onboarding and capability building as the function grows.
Foster a culture defined by accountability, high performance and continuous learning.
Strategic Client Management
Lead and nurture relationships with major strategic clients, overseeing complex renewals and multi-layered initiatives.
Identify opportunities for deeper engagement and expanded programmes.
Act as a trusted advisor, coaching clients on effective GTM approaches at both tactical and strategic levels.
Strategic & Operational Leadership
Collaborate closely with Product, Marketing and Sales teams to ensure client needs are reflected in programme strategy.
Drive improvements to processes, implement best practices and enhance operational efficiency.
The ideal candidate…
Must-Haves
5+ years managing client accounts, including at least 2 years leading an account management team.
Demonstrated ability to drive renewals, upsells and cross-sells.
Strong leadership and coaching skills with a track record of developing high-performing teams.
Ability to balance strategic perspective with hands-on execution.
Excellent communication and relationship-building capabilities.
Experience setting KPIs, defining goals and monitoring outcomes.
Alignment with the organisation’s mission and an interest in work that has social impact.
Experience working in a fast-paced startup or similar environment.
Strong interest in GTM strategy, particularly within B2B SaaS.
Nice-to-Haves
Experience in coaching, leadership development or programme delivery.
Prior involvement in shaping or building the Account Management function within a startup or scale-up.
Understanding of professional development or learning-related initiatives.
What Success Looks Like
Revenue Growth (NRR): High retention and expansion across the client portfolio through adoption of the organisation’s growing suite of products.
Client Satisfaction: Strong long-term relationships characterised by engagement and value realisation.
Team Excellence: A consistently high-performing team that meets goals and grows in capability.
Operational Improvements: Enhanced processes, systems and cross-functional collaboration.
Leadership Impact: Meaningful contributions to organisational priorities and strategic direction.